If you’re one of the many that bought the iPhone 5 at its launch in September 2012 you may find that your phone suffers from intermittent battery issues. In fact, if you bought the phone anywhere between the first launch date and January 2013 you may be one of the few with a faulty battery. The first phones put out on the market are known to have this problem.
Apple itself has owned up to the faulty phones and claims that they are a “very small percentage”. If your iPhone 5 is one with a battery issue you will experience sudden changes in battery charge and will need to charge more often than most phone owners. If you’re still uncertain if this sounds like your phone or not there is a tool that can be used online. Simply enter your serial number to see if it checks out as one of the faulty iPhones.
Once you know that your phone is suffering the battery malfunction you can take steps to have it fixed. Make sure you carefully back up your data, turn off the “Find my iPhone” function, and erase everything before taking your phone in to have the battery replace. A small caveat to the battery replacement is that Apple will not replace the batteries in phones with other serious damage such as a cracked screen.
If you’re one of the many that spent your own money to replace the battery prior to the recall you may be eligible for a refund. Check online for further details on those that qualify, and how to claim the refund should you be eligible.
This is unfortunately not the first battery issue that Apple has faced. The iPhone 5s also had battery life, and other button issues. While battery life may seem like a small inconvenience it can actually add up to a big hassle and can interfere with your ability to use your phone when and how you would like. Many phone users don’t get around to charging their phone daily but still rely on at least a small charge to get them through the day. With constant battery issues it can be necessary to carry a charger with you at all times. If this sounds like you, make sure you check to see if you’re eligible for a replacement. Your iPhone should not be having these problems and the sooner you get it fixed, the better.