iPhone 12 Ear Speaker Not Working

Posted on: 08/01/2023

My iPhone 12 Ear Speaker Is Not Working

Imagine your phone rings and on the other end is one of the most important calls of your life. You pick up the phone, but you cannot hear anyone on the other end, but the call is active, so you know they didn’t hang up. You think that maybe it was a glitch, so you attempt to call them back only for the same issue to happen again!

This is a frustrating problem and can lead to lost opportunities – something you do not want. When the ear speaker in your iPhone 12 stops working, you are left wondering what you need to do next. Do you need to replace your phone? Why can’t you hear anyone on the other side?

In some cases, the problem you are experiencing is something very simple and manageable with a quick fix right from the comfort of your home, but, in some cases, it is more complicated than this and may require repairs from a professional iPhone repair shop. 

Apple Addresses the iPhone 12 Ear Speaker Issue 

Apple has addressed that there is a malfunction that can occur in the iPhone 12 and iPhone 12 Pro, which causes the earpiece to not work as it should. When this occurs, the person on the other end of the line cannot hear you and you cannot hear them (or the quality of their voice may be very poor, muffled, or cutting in and out). 

The issue, as stated by Apple, is due to a component within the phone that fails on the receiver module. This known issue has been identified and it appears that it only affects the iPhone 12 and iPhone 12 Pro. Specifically, your phone is likely to be affected if it was manufactured anytime between October 2020 and April 2021. 

Reasons Why Your iPhone Ear Speaker Isn’t Working 

We mentioned above that Apple stated that the issue can be due to a malfunction occurring in a component within the receiver module. However, if this is NOT the reason why your ear speaker is not working, there are additional reasons why it may not be working properly. 

Some of the reasons why your ear speaker may not work as it should include: 

  • Update caused a glitch 
  • Audio from your phone is routed to another device 
  • Person on the other end is experiencing trouble on their end or talking quietly 
  • Dirt is clogging the speaker piece 
  • Ear speaker is damaged and not working properly 

How to Troubleshoot a Broken Ear Speaker At Home 

If your iPhone 12’s ear speaker is not working the way it should and you are experiencing poor-quality audio, then you do have options to try and remedy the situation at home. 

Here are some troubleshooting steps you can take to try and fix the problem:

  • Restart your device 
  • Turn off your Bluetooth 
  • Revise or reset the settings on your phone 
  • Make sure your phone is current on all updates 
  • Clean out the ear speaker 
  • Adjust the volume 

I Repair Cracked Screens Offers iPhone 12 Ear Speaker Repairs

When you find that your iPhone 12 ear speaker is not working properly, reach out to the experts at I Repair Cracked Screens right away. Our experts offer the best and most affordable iPhone repair right here in NYC. 

If your iPhone 12 ear speaker has malfunctioned due to an issue with the internal component, our experts can repair your device here in our shop. Unfortunately, at-home troubleshooting options will not help in these instances. We do recommend that only an expert repair your phone’s ear speaker and make any replacements to avoid unnecessary or further damage. 

To get your iPhone 12 ear speaker repaired, reach out to I Repair Cracked Screens today or feel free to come by our repair center to drop your phone off.