My Google Pixel Screen Will Not Turn On

Posted on: 06/14/2024

Smartphones are very popular and just about everyone has one nowadays. The Google Pixel is one of the popular make and models of smartphones and it continues to be released in new models each year. As with all technology, there is a chance that you may run into issues with your Google Pixel causing it to not function the way that it should. One of the most common issues that users experience is the touchscreen not working. If you find yourself in this situation, you may need Google Pixel phone screen repair, which the team at I Repair Cracked Screens can help with. 

Before you seek out professional repairs for your Pixel, you may be able to troubleshoot and fix the touchscreen not working on your own. Below, we will discuss some of the ways you can do this. 

Remove Everything From the Device 

The very first step you should take in attempting to fix your phone is to remove anything from the outside of it including the screen protector and case. Sometimes, one of these items is getting in the way and may be confusing the touchscreen. 

If you have removed these items and your touchscreen is still not working, you should attempt to try the other troubleshooting items on this list. 

Turn the Device Off and On 

While it may sound simple to just turn your phone off and then back on, it often does the trick. Sometimes, your device just needs a little reset to start working. Turning your phone off and then on is one of the easiest fixes and can be done in less than a minute. 

Once your phone is off, you will want to wait about 30 seconds before you turn it back on again. If the touchscreen is still not working, continue down the list. 

Clear Out the Cookies and Cache 

Clearing the cookies and cache on your Google Pixel may fix the problem, especially if the problem is caused by a malfunctioning app or app error. 

To clear the app cache, follow these steps: 

  • Open up the home screen and click on the Chrome icon 
  • Click the menu button (3 dots) 
  • Click on settings, then privacy, then clear browsing data 
  • Click on the drop-down at the time right and select all time 
  • Click the clear cache button 
  • Click clear data and then clear 

Factory Reset of Your Google Pixel 

If you have tried the other three troubleshooting solutions and your Google Pixel touchscreen is still not working, you can attempt to factory reset your phone. 

WARNING: Factory resetting your Google Pixel will clear out everything from the phone. Therefore, you should save any information and data you need BEFORE you reset the phone. 

To factory reset your device, follow these steps: 

  • Open settings 
  • Click on system, then advanced, reset options, and erase all data 
  • Click the erase all data option 
  • Once the data has been erased, you will need to click the restart button 
  • Set your phone up 

Bring Your Google Pixel to a Repair Shop 

While the above troubleshooting options can help you get your Google Pixel screen working again, sometimes the problem is something that requires professional help. 

For example, a cracked or shattered Pixel screen should be replaced quickly to ensure that no dirt, debris, or liquid makes its way into your device causing more problems. 

Similarly, if your Pixel has been exposed to water or has stopped working after being dropped, these issues will require professional repairs. It is best not to attempt to fix them on your own, as you may cause more damage to the phone. 

At I Repair Cracked Screens, we offer the most professional and affordable Google Pixel phone screen repair in NYC. Our technicians have the experience, knowledge, and expertise needed to identify and resolve the issue you face with your Google Pixel screen. Bring your phone to us today or give us a call now to schedule an appointment.