Troubleshooting Issues with the Motorola X Pure

Posted on: 05/31/2024

The Motorola X Pure Edition is a great mid-range phone and is at the top of the list of phones produced by Motorola. Those who have this phone boast about how attractive it is and how it does not cost a fortune like other similar options on the market. While it does lack some of the technology that more expensive options have, it is still a good phone. 

While this mid-range phone is durable, just like any smartphone, you may run into issues with it over time. Below, we will discuss some of the common issues users experience and what you can do to try and fix them on your own. However, if you are unable to troubleshoot and fix the issue on your own, you can turn to us to fix your Motorola cell phone in NYC. We offer affordable prices and have a large inventory of replacement parts here at I Repair Cracked Screens ensuring you get your phone back quicker. 

My Motorola X Pure Will Not Turn On 

If you are struggling to get your phone to turn on, try not to panic. It is a common problem across all phones and is usually something simple. Here are some troubleshooting steps to try. 

First, check to make sure that your power cord is properly plugged into the brick and the wall. If the light on the brick does not light up, try another outlet. If it continues to not light up, replace the faulty charging brick. 

Second, check to see that your phone charger is working properly. To do this, you should attempt to use the charger on another device. If it works, then it is a problem with your phone. If it does not, then it is likely the charger is the problem. 

Lastly, you may have a faulty battery. If your phone turns on but will not charge or hold a charge and the charger and brick both work properly, then you will need a battery replacement. 

My Motorola X Pure Does Not Recognize Touch  

If your Motorola X Pure is not recognizing your touch, it could be due to a faulty touchscreen. In the instance that your touchscreen is not working, attempt to clean the screen and try again. You can also check for any updates to your phone. You may want to remove any screen protector or case you have to see if they are interfering with the use of your touchscreen. 

My Motorola X Pure Has Blurry Photos 

Blurry photos are frustrating, especially when you want to capture precious moments. If you are experiencing blurry photos, it could be because of a software issue or a dirty lens. 

Sometimes, when the software on your phone is outdated, apps suffer. This could be why you are experiencing blurry photos. To troubleshoot this problem, check for an update by going to settings, then about phone, and clicking system updates. If there are any updates, make sure to install them immediately. 

If there is no update available, you can attempt to clean the lens on your camera. A dirty lens will cause your photo and video quality to suffer. When cleaning your lens, use a soft cloth and remove any dirt or debris. 

My Motorola X Pure Has a Crackling Speaker 

If you have noticed a crackling sound coming from your speaker, you may be frustrated. It can make it nearly impossible for you to hear properly and will disrupt your ability to listen to music and talk to your friends. 

There are two main reasons why your speaker may be crackling – issues with the equalizer settings and outdated software. 

One of the first troubleshooting steps to take is to change the settings of your equalizer. To do this, go to the play music settings, click on equalizer, and then turn off the audio effects option. 

The second troubleshooting step is to check for any updates. To do this, head over to settings and then click on about phone. Press system updates and perform any that may be there. 

Professional Motorola X Pure Phone Repair in NYC 

When your Motorola X Pure does not work properly, it can quickly become a headache. While many issues are common and can be fixed at home, not all can. If you have attempted to fix your device at home with no luck, reach out to I Repair Cracked Screens today. We specialize in fixing smartphones and offer the most affordable and competitive rates to fix your Motorola cell phone in NYC